Terms of Service

By using Prescriply, you accept these terms and our Privacy Policy. If you do not agree to the terms, please do not use the service.

This service is for healthcare professionals legally registered in Bangladesh — such as BM&DC-registered MBBS/BDS doctors, and registered medical assistants and portable card holders, each within their respective legal scope.

• You confirm that the registration information you provide is true and valid.
• You will make prescriptions and clinical decisions only within the legal scope of your registration.
• A “Verified” badge is shown only after a Prescriply admin manually reviews and approves the BM&DC registration number you submitted — not an automated or online check against the BM&DC’s own register; it confirms identity/registration, not competence.

Each account belongs to one doctor-tenant. You are responsible for keeping your login credentials confidential and for all activity performed in your account. Access is limited by role:

• Doctor: full access, including creating/editing prescriptions.
• Assistant: a staff login the doctor creates to run the Serial & Queue (and, if granted, register patients, log visits and take fees) — scoped to the chambers the doctor chooses, and never able to create or edit prescriptions.
• Patient: no account; limited token/OTP-based view.

You agree that you will not:

• Use the service for anything unlawful, fraudulent, or that infringes others' rights.
• Prescribe outside your legal scope or provide false registration information.
• Attempt unauthorized access, reverse-engineering, or misuse of the system.
• Access or share another person's or patient's information without permission.

Prescriply is a documentation and management tool — it does not provide medical advice. All diagnoses, medicines, doses, and clinical decisions are the sole responsibility of the prescribing doctor.

The optional AI assist feature (powered by Amazon Bedrock) is supportive and advisory only — it can make mistakes and is not a substitute for professional judgment. The doctor must verify all AI-generated suggestions before use. The drug database is compiled from the MedEx Bangladesh medicine index — a commercial drug-information source, not a DGDA data feed — and is provided for reference; its completeness or currency is not finally guaranteed.

• Free — ৳0: unlimited prescriptions, the chamber settlement engine and one assistant seat, subject to the published fair-use limits on the Pricing page. Everything listed in the Free plan stays in the Free plan.
• AI credits: prepaid, used per AI action at the price shown before the action. Credits you buy are not a subscription and do not expire unless we say so with 30 days' notice. Plus AI credit follows its own carry-over rule, in the Plus section below: unused Plus credit above ৳200 expires when the next grant arrives.
• Plus: an optional paid plan, described in the next section.
• Support from 17 Oct 2026: the direct WhatsApp line is part of Plus. Every doctor can still reach us through the contact form and by email at info@prescriply.bd.
• Plans bought before 02 Oct 2026: Pro and Clinic are no longer sold. A plan you bought stays active until the end of its paid period; nothing renews. You may ask us to return the unused days as AI credits or as a refund. A plan bought as Pro now runs as Plus: unlimited assistant seats and, as your Billing page shows, the Plus AI credit for the days that remain.

All prices are in Bangladeshi Taka (BDT) and are the final amount payable — any VAT is accounted for by us, not added on top at checkout. The payment page (EPS) may add about 2% of its own fee to what you pay. If what is free ever changes, we will tell every doctor at least 30 days before the change takes effect, and post the date on the pricing page.

Plus is optional. It is the same Prescriply with a few extras. Everything listed in the Free plan stays in the Free plan.

• Price and length: ৳199 for 30 days or ৳1,990 for 365 days. Twelve 30-day plans cost 12 × ৳199 = ৳2,388, so the 365-day plan costs ৳398 less. Both prices are final and VAT-inclusive. The payment page (EPS) may add about 2% of its own fee to what you pay.
• Never renews by itself: Plus never renews by itself, and we never take money unless you pay on the payment page. Paying before your plan ends adds the new days to your current end date, so nothing you have paid for is lost.
• AI credit: every 30 days of a Plus plan you paid for yourself adds ৳200 of AI credit to your wallet: once on a 30-day plan, 12 times on a 365-day plan, the first when the plan starts. Plus credit is used before credit you bought. Unused Plus credit carries over up to ৳200, so you hold at most ৳400 right after a grant; anything above ৳200 expires when the next grant arrives. Credit you bought is never touched by this rule.
• What does not earn AI credit: plan days from a redeem code, a referral month, an admin grant or a partner seat. They add unlimited assistant seats while they run and nothing else. If you buy Plus on top of such days, the credit starts when the days you paid for begin, and the direct line is open to you as soon as your payment is confirmed.
• Assistant seats: unlimited while a plan is running. Free includes one. When a plan ends, seats beyond the one Free seat stop working 14 days later and the longest-serving assistant keeps working. We warn you in the app before that day.
• Direct WhatsApp line: a Plus plan you paid for includes a direct WhatsApp line to our developer and product manager, shown inside the app from the moment your payment is confirmed until the last of the days you paid for, even when those days begin later. Complimentary plan days never add it, and never take it away while days you paid for remain. It is not a service-level agreement: we do not promise a response time. Please do not send patient details.
• Feature requests: requests from Plus doctors are reviewed first. Anything we build ships to every doctor; we do not write custom code for one doctor, and we do not promise that a request will be built or when.
• When a plan ends: you stay on Free, unchanged. The direct line is no longer shown and no more Plus credit is added. The Plus credit already in your wallet stays and can still be used; it expires only under the carry-over rule above, if a later grant arrives.
• Refunds: Within 14 days of your first Plus payment you can ask for a full refund. After that, a 365-day plan is refunded pro rata for the days you have not used, minus any Plus AI credit you have already used. We refund by hand: ask through the contact form or by email. When we refund a payment, the Plus AI credit it added that you have not used is taken back, no further Plus credit is added for it, and the direct line stays only while days paid for by a payment we have not refunded remain.

A plan you have already paid for is never changed by a later price change. A change to what is free needs at least 30 days' notice, as stated above.

The Prescriply software, brand, and design are the property of Prescriply. The clinical data you enter belongs to you and your patient; we receive only the limited licence necessary to provide the service.

To the maximum extent permitted by applicable law, Prescriply is provided “as is.” We are not liable for any clinical decision or any indirect or consequential loss. In no event will our total liability exceed the total fees you paid to us in the three (3) months before the event giving rise to the claim.

We may suspend or close any account due to breach of terms, fraud, or legal obligation. You may close your account at any time; the rules for data retention and deletion are described in the Privacy Policy.

These terms are governed by the laws of Bangladesh, and any dispute is subject to the courts of Dhaka, Bangladesh. For questions, contact info@prescriply.bd or write to Prescriply, 8 Gareeb-e-Nawaz Avenue, Dhaka 1230, Bangladesh.

We operate within Bangladesh’s legal framework, including the Bangladesh Medical and Dental Council Act, 2010 (doctor registration), the Cyber Security Act, 2023, the country’s evolving personal data-protection rules, and — for controlled medicines — the Narcotics Control Act, 2018.